OUR STORE

ALLAMA IQBAL TOWN, LAHORE

Karim Market, Allama Iqbal Town, Wahdat Road, Lahore.

Phone: 0310-4710697

WhatsApp: 0310-4710697

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

When shopping on Couples.com.pk, you can trust that the product you receive will closely match the images displayed on the website. The team at Couples.com.pk ensures that their product photos are taken with accuracy and attention to detail, so customers can have a clear idea of what to expect. While slight variations in color or texture may occur due to lighting or screen settings, the overall look and quality of the product will align with what is shown. Couples.com.pk is committed to delivering high-quality items that meet your expectations.

Where can I view my sales receipt?

To view your sales receipt on Couples.com.pk, log into your account using your registered email and password. Once logged in, navigate to the "Order History" or "My Orders" section, typically found in your account dashboard. Here, you will see a list of all your previous purchases. Select the specific order for which you want to view the receipt, and click on "View Details" or "Invoice." This will display the full receipt, including order details, payment method, and delivery information. You can also download or print the receipt directly for your records.

How can I return an item?

To return a product to Couples.com.pk, follow these steps for a smooth process. First, ensure that the item is in its original condition, unused, and with all tags and packaging intact. Next, contact Couples.com's customer support through their official email or hotline, providing your order details and reason for the return. Once approved, you'll receive instructions on how to ship the item back. Depending on our policy, you need to cover shipping costs. Upon receiving and inspecting the returned product, Couples.com.pk will process a refund or exchange as per your request.

Will you restock items indicated as “out of stock?”

Scelerisque parturient sagittis nisi in aFor Couples.com.pk, items marked as “out of stock” are typically restocked based on availability and demand. The company strives to keep popular products in stock, but restocking timelines may vary depending on the supplier, production schedules, and seasonal factors. Customers are encouraged to sign up for notifications on specific product pages to receive updates when their desired items are available again. Additionally, following Couples.com.pk on social media or subscribing to their newsletters can provide early updates on restocks and new arrivals.liquam dui scelerisque non consectetur aptent hac adipiscing ullamcorper pulvinar sit vestibulum purus facilisi hendrerit mus nisl massa ut parturient consectetur cum justo fames torquent.

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INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS